FAQ

Choose Y901 when one built-in trigger must notify multiple alarm nodes. Choose Y951 when connected remote switching or schedules are needed for 2–16 circuits. Choose Y953 when a controller must operate distributed cabinets through a local LoRa link without relying on the Internet for basic control.

The standard range provides 2–16 independently controlled circuits, with a standard single-circuit load of 2.2 kW. Confirm the site voltage, phase arrangement, load type, inrush current, starting method, network option and installation conditions before selection.

The standard version cannot receive new remote, scheduled or cloud-linkage commands while offline. Local manual control remains available while the cabinet is powered. Offline schedules, sensor logic or other local automation require a separate project review.

Yes. Y953 uses an independent LoRa link between the controller and wireless cabinets for basic site control. The maximum direct distance is 10 km in unobstructed conditions; terrain, obstacles, antennas and mounting height determine the usable range, and repeaters can be added by project.

Not as a standard input. Y901 uses its built-in latching button and does not expose external DI or platform remote-trigger control. A different trigger architecture requires a separate product or project-specific design.

The platform can connect gateways, data acquisition modules, smart distribution boxes and standards-based devices. APIs, MQTT and Webhooks can connect ERP, MES, reporting systems and in-house applications; the final interface depends on the device protocol and site network.

Yes. We can assess an independent deployment based on the customer network, data governance and compliance requirements. Hosting, backup, availability, upgrades and operations are confirmed in the project scope.

Yes. Send the circuit list, load data, voltage, starting method, monitoring or alarm requirements, enclosure conditions and desired local or remote logic. We will determine whether a standard product, multiple standard units or a custom design is appropriate.

Share the equipment list, quantity, voltage, rated power, control action, network availability, distance, obstacles, installation environment and required feedback or safety conditions. Photos, nameplates and wiring diagrams are useful when the parameters are incomplete.

We can discuss branding, enclosure, interface and system adaptations after reviewing the product and project requirements. The scope, tooling and order conditions are confirmed in the quotation.

Sample availability, minimum quantity, pricing and freight depend on the product, configuration and destination. Contact us with the model and quantity so we can confirm the terms.

Payment terms and lead time depend on the order, destination, configuration and production schedule. We confirm the available payment method and estimated ship date in the quotation or order documents.

We provide product documents and technical support for selection, configuration and integration. Warranty, replacement and on-site service terms depend on the product and order documents.